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HOLD HARMLESS and TRAINING AGREEMENT
By submitting the electronic enrollment form (see Enrollment page), you agree that this is a legally binding
contract that becomes effective immediately. It cannot be postponed, cancelled, transferred or refunded
unless by written agreement of both parties. Enrollee/handler (this would be you) agrees and promises to
pay the total price agreed upon, and understands The Pet Teacher, Denise Lukacs or instructor will not
refund any amount unless by written agreement of both Enrollee and The Pet Teacher. Class reservations
are made on a first-paid, first-booked basis. If The Pet Teacher has not received payment within 24 hours
of booking the session date(s), all session dates being held will be cancelled without further notice.
Since there are many variables in the owner/handler environment & practice schedule/commitment that are
beyond The Pet Teacher's control, The Pet Teacher, Denise Lukacs or instructor cannot accept
responsibility for the progress of your dog's training. Additionally, if The Pet Teacher instructor believes
that the handler is not making the anticipated progress due to intentional disregard of instruction or use
of unapproved techniques, The Pet Teacher may immediately cancel sessions without notice or refund.
The dog's behavior now and in the future is solely the responsibility of the owner/handler of the dog. The
Pet Teacher, Denise Lukacs or instructor will not be liable for any damage or loss resulting from failure of
the dog to respond to any cues or behaviors taught by The Pet Teacher or resulting from advice supplied to
the enrollee/handler of the dog from other sources. Should any behavior on the dog's part now or in the
future result in damage to property, owners or person or property of some third party, the dog's owner or
handler agrees to assume full responsibility for any and all such damage and to absolve The Pet Teacher,
Denise Lukacs and all employees and agents from any and all obligations to pay such damage to owner,
handler, or third party.
If the handler cannot make a session, a four-hour notice must be provided to The Pet Teacher instructor or
the handler will forfeit the session with no refund or rescheduling. Extreme circumstances will be
considered on an individual basis. If we arrive and your dog is sick so we cannot train,, it still counts as a
session. PLEASE CALL TO RE-SCHEDULE IF YOUR DOG IS ILL, HAS HAD SURGERY, SHOTS THE
SAME DAY AS THE SESSION OR MAY HAVE BEEN EXPOSED TO CANINE FLU
(http://www.cdc.gov/flu/canine/). Please plan on devoting your attention to the session because additional
time incurred will be charged accordingly if you take phone calls, answer the door, meet with the
landscapers, do homework for your children, or cook your meals while we are in session. Please do not eat
while we are working because it is disruptive to your dog's focus.
If you decide not to keep your dog due to your personal reasons, such as the dog is more work than
anticipated, or your schedule doesn't permit you enough time to take care of your dog, your travel or work
schedule is keeping you too busy to practice, someone in your home has become allergic to the dog, or you've
simply changed your mind about having a dog - these are not training issues and there are no refunds for
unused sessions. It is our hope that you will keep your dog and understand that dogs are not disposable.
If weather (snow, ice, thunderstorms, fog, hail, heat or cold making it unsafe for the dog's training or for
the instructor to be traveling on the road) becomes an issue and the training cannot be safely or
productively conducted within your home, the instructor will contact the handler no later than one hour
prior to the session start time. Weather can change dramatically within a short period of time, so the
instructor will make the decision based on experience as soon as deemed appropriate. Even if you think it's
safe for your dog to work in a weather condition, The Pet Teacher instructor will make the final decision
based on our experience. Sessions having to be postponed due to the weather or instructor illness will be
automatically rescheduled and are the only sessions exempt from the 45-day window.
Children should never be left unsupervised with a dog. During our sessions, an adult must accompany your
child at all times and be responsible for the dog's learning, even if the child is the primary handler.
The use of choke chains, prong collars, shock collars, spray water bottles, training chain bags, scruff
shakes, rollover corrections, water bottles and hitting is strictly prohibited during the weeks of our class
sessions. If the handler (you) uses these items/techniques during the duration of the training sessions it
can negatively affect the learning results with the dog. Therefore, use of these items/techniques during
the training class window will be immediate grounds for termination of all sessions with no refund.
The Hold Harmless and Training Agreement shall remain in effect for the duration of the elected class
session, as well as be applicable for any future classes with The Pet Teacher.
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